Terms of Service

Welcome to Cartza! By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before shopping with us.


1. Overview

This website is operated by Cartza. Throughout the site, the terms “we”, “us” and “our” refer to Cartza. By visiting our site or purchasing from us, you agree to be bound by these terms, including any policies referenced here.


2. Eligibility

To use this site, you must be at least 18 years old or accessing under the supervision of a parent or legal guardian.


3. Product Information

We strive to provide accurate product details, pricing, and availability. However, errors may occur. We reserve the right to correct such errors and update product info without prior notice.


4. Pricing & Payment

All prices are listed in INR (₹) and inclusive of applicable taxes unless stated otherwise.
We accept secure online payments via trusted third-party gateways. Cartza does not store your payment information.


5. Order Acceptance & Cancellation

We reserve the right to accept or reject any order at our sole discretion.
Orders may be canceled due to product unavailability, pricing errors, or fraudulent activity. In such cases, a full refund will be issued.


6. Shipping & Delivery

We ship across India via trusted delivery partners. Delivery timelines may vary depending on your location.
Delays caused by third-party logistics are beyond our control, but we’ll assist you every step of the way.


7. Returns & Refunds

Our return/refund policy is outlined here. You must comply with the return conditions stated in that policy.


8. Intellectual Property

All content on this website — including images, text, graphics, and logos — is the property of Cartza and may not be used or reproduced without written permission.


9. Prohibited Uses

You are prohibited from using the site:

For unlawful or fraudulent purposes

To spam, phish, or transmit viruses

To violate intellectual property rights

Violation may result in termination of your access to the website.


10. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site after changes implies your acceptance of the new terms.